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Communication Drives Excellent Service! FrontGate offers the best in property amenity services. Try the Techcierge service and see why so many other properties throughout the world have chosen Techcierge as their platform for amenity services. FrontGate is connected to the Techcierge platform at our main communication facility to ensure the best support is available to your community.
The Techcierge Amenities module allows residents to view available times for any amenity and then reserve a time they desire.
Techcierge also offers automated amenity management for reservation of common area amenities, personal reminders and even wakeup calls.
Personal amenities managers and onsite property staff simply add a description of the service, price, times available and staff member schedules into the system to offer residents instant access to available services. The system is as easy to update as surfing a webpage so the information can be kept fresh and up to date without involving a programmer. |
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 Amenties Services
Techcierge Overview
Delivery Management
Visitor Management
Amenity Reservation
Concierge
Resident Connection
Security Monitoring
Security Surveillance
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One System to Organize All of Yours Systems and Staff
Techcierge organizes all of your building services under one master database and interface. It is a suite of software and telephone tools that helps staff better service your residents. Techcierge automates many repetitive tasks to allow staff to focus on more personal
The modules are:
• Valet
• Delivery Management
• Visitor Management
• Amenity Reservation
• Concierge
• Resident Communication
All organized into one seamless system.
Since Techcierge is IP (Internet Protocol) based allowing it to work on any Internet enabled device, no hardware or infrastructure investment is needed. Residents and staff simply use devices they already own such as IPTV Set Top Box, PCs using a web browser, cell phones, touch panels and even iPods. Techcierge is based on the best amenity or concierge practices of the leading hotels and residences of the world.
The Valet module allows the residents or guests to request their vehicle using a cell phone, PC connected to the web, in home touch panel or a FrontGate set top box. |
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The Delivery Management module allows a receiving area or lobby attendant to log receipt of a package or delivery via a bar code scanner.
Based on the preference set by the unit occupant, they will receive an automatic email or phone call notification upon the clerk logging the package. |
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The Visitor Management module allows residents to manage their guest list via a cell phone, PC connected to the web, in home touch panel or a FrontGate set top box.
Residents can set up guests or visitors in advance, set expiration dates and even see when a housekeeper arrived. Also notify you with an automated call that one of your authorized visitors has checked in at the gate, so you know their arrival to your front door is eminent. |
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The Amenities module allows residents to view available times for any amenity and then reserve a time they desire.
Automated amenity management is provided for reservation of common area amenities, personal reminders and even wakeup calls for resident’s instant access to available services. The system is as simple to update as surfing a webpage so the information can be kept fresh and up to date very easily. |
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The Concierge module organizes all your building concierge services under one master database and interface. It is a suite of software and telephone tools that helps staff better service your residents.
No hardware or infrastructure investment is needed which means that residents and staff have full 24-hour access from their PC, cell phone and set top box. Managing requests ranging from restaurant reservations, housekeeping, pet care, car service, and much more.
The hotel-style database included with the concierge module organizes all local vendors, services and contact information, which is owned by the community, not the individual concierge. This empowers any staff member to answer questions or input a request thus extending resident access to all services. |
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The Resident Alert module is integrated to the master resident database so it is automatically updated with the most current occupant information including resident preferences.
The system automatically captures the ID or logs a digital signature via the digital signature pad. All entries are archived so management can track any package from the point it enters the community to the successful delivery or pick up by the resident.
Emergencies: Weather, water main leaks, missing children, evacuation instructions, etc.
Non-Emergencies: Community events, maintenance schedules, elections, special events, etc.
Resident Alert seamlessly integrates with the optional Gatehouse/Lobby module to allow even temporary visitors that may be on site just for the day to receive the alert. |
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By choosing FrontGate, You're in Excellent Company!
Your Security Is Our Business!
FrontGate’s Security Monitoring is dedicated to providing rapid response and peace of mind, 24 hours a day, 7 days a week. Our trained home security professionals are always ready to contact the proper emergency agencies and have them assist your home security needs.
FrontGate’s Home Security system is easy to use, with a simple one-touch button and numeric code to turn it off. Other security systems can require complicated and numerous button sequences to use the keypad, but not ours.
On Button
Activate the home alarm by simply pressing the "ON" button.
Motion Off Button
Deactivate the motion sensor when pets or residents are moving inside the home by simply pressing the "MOTION OFF" button.
Instant Button
Setting the feature requires only one touch as well. This feature immediately triggers the home alarm upon intrusion detection.
Options Button
This button allows you to test, customize and receive information about the status of the home alarm.
One-Touch Emergency Buttons
The keypads are also equipped with one-touch emergency buttons for fire, medical and police. In the event of an emergency, you can trigger the alarm by pressing the fire, medical or police emergency button. |
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FrontGate offers properties Surveillance Systems to support the properties needs. Gate entrance cameras, front door cameras, and parking garage cameras can be deployed to deliver a complete security surveillance system to the property. The system can be managed remotely and storage can be on site or remote, your choice. We have many options available in these systems including integration into the Access Control System if necessary. Want to learn more?
Please contact us at info@frontgatenetworks.com for further details. |
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